Current information for your concert visit

2G-plus Corona Rule applies from Saturday, 27 November 2021

Dear visitors,

due to the amended Infection Protection Ordinance of the Berlin Senate, the 2G plus rule (vaccinated or recovered) will apply in cultural institutions from Monday, 15 November 2021. This means that in order to attend an event with us at the Konzerthaus, you must provide proof of full Covid19 vaccination protection or your recovery. Persons under the age of 18 and those who cannot be vaccinated for medical reasons are exempt from the 2-G rule and must provide a negative test no more than 24 hours old (PCR test 48 hours); proof of vaccination eligibility must be provided by a doctor's certificate.

If you are unable to attend an event you have already booked due to the amended legal regulations, you have the option of returning your tickets or exchanging them for vouchers. Please use our online ticket return form.

Thank you for your cooperation and understanding. Stay healthy!

See you soon at your Konzerthaus Berlin.

Notes on the concert visit

Of course, the safety of visitors, artists and staff is of the highest priority. Therefore, we especially ask you to observe our distance and hygiene rules in order to protect yourself and others from contracting the Corona virus.

  • Use of masks

    During the entire stay in the Konzerthaus Berlin there is a general obligation to wear an FFP2 mask or medical mask.

    If you are unable to wear a medical or FFP2 mask due to health restrictions (e.g. asthma, severe lung diseases, etc.), you must present an appropriate certificate of mask exemption when attending an event. In this case, we draw your attention to the increased risk of infection for you and others. We therefore advise against attending events for safety reasons. In addition, there is still the obligation to present a vaccination certificate or proof of a full recovery.

    Face visors are not permitted. Visitors who do not comply with the regulations may be excluded from the concert. In this case, there is no right to a refund of the ticket price.

    Special regulation for children and young people: Children under the age of six are exempt from the obligation to wear masks. Children and adolescents up to and including 17 years of age may also wear a medical mask ("surgical mask") instead of an FFP2 mask.

  • Ticket sales

    You will find the start of advance ticket sales for the respective concerts in the concert calendar.

    We are not allowed to offer an evening box office in the foyer. For last-minute enquiries, the box offices in the Visitor Service are additionally open one hour before the start of each event.

    Ticket return
    If you are unable to attend an event you have already booked due to changes in the legal 2G-plus regulations, you may return your tickets or exchange them for vouchers. Please use our online return form for this purpose.

  • Concert access

    One request in advance: 
    Due to the necessary examination of your documents, there may be delays at the entrance. Please arrive early if possible.

    Our house opens 1 hour before the start of each concert, there are additional entrances and exits, please follow our routing system and note the general obligation to wear a medical or FFP2 mask.

    To ensure the tracking of a possible chain of infection, a QR code for the Luca App or the Corona Warn App will be provided at the entrances.

    We recommend that you install one of the two apps on your smartphone so that the time of your concert visit can be recorded contactlessly by simply scanning the QR code. This also helps to avoid waiting times.

    If you do not use either of the two apps, you can download our contact form in advance, fill it out and bring it with you printed out.

  • Documents required

    You will need the following documents to access our concerts:

    • Your printed ticket
    • Your vaccination certificate as an QR code proving that you have been fully vaccinated for 14 days.
    • Please note: The yellow vaccination certificate (in paper form) is no longer sufficient.
    • ...or your medical or official proof that you have been infected with the virus in the past six months and that your illness occurred at least 28 days ago.
    • Your valid passport
    • If applicable, the completed and printed contact form

    Special provision for children and adolescents under 18 years of age and persons who cannot be vaccinated for medical reasons:

    • Children not yet enrolled in school and children and adolescents under the age of 18 who are in regular school testing are exempt from the 2G regulation.
    • For school-age children, the student ID or BVG card is sufficient to prove school status.
    • Persons who cannot be vaccinated for medical reasons must prove this by means of a medical certificate and present a printed, personalised, negative test which must not be older than 24 hours.
  • Distance and hygiene rules

    Please use the marked, additional entrances and exits and follow our routing system. Please note the general obligation to wear a medical or FFP2 mask.

    The Konzerthaus Berlin has taken special hygiene measures, including disinfection dispensers at all entrances and frequently recurring cleaning of contact surfaces, etc. All the halls used for performances have a modern, mechanical ventilation system. Until further notice, we will continue to sell in a "chequerboard" pattern, ensuring sufficient safety distance between seats.

    Be a role model and follow the established hygiene rules - others will follow suit. Please keep a distance of at least 1.5 metres between each other. Follow our routing system and look out for distance markings.

    If you have had contact with a person infected with COVID-19 in the last 14 days, are subject to quarantine measures or have been diagnosed with the virus yourself, you will not be able to attend an event at the Konzerthaus Berlin. Should you experience cold or flu symptoms, we kindly ask you to stay at home out of consideration for our musicians and our audience.

  • Other notes

    All events take place without a break.

    In order to ensure a smooth and speedy entry, our cloakrooms will remain closed until further notice. Please avoid bulky luggage or large bags. 

    Please also note that we are unable to provide catering before the concerts.

    Our lifts may be manned by a maximum of 6 people and a lift operator. We recommend that you arrive in good time. You will find waiting markings in front of the lifts to keep the distance.

    Information on the coronavirus SARS-CoV-2 as well as hygiene tips can be found on the website of the Robert Koch Institute.

    If your individual question is not answered, please use our online contact form.

Buy Tickets

Tickets for the concerts including January 2022 can be booked online, by telephone and at the box offices in the Visitor Center.

Concert Schedule

Ticket return

If you are unable to attend a concert you have already booked due to the 2G-plus corona-rule laid down by law, you may return your tickets or exchange them for vouchers.

Return your ticket

Ticket Hotline

Our Ticket Hotline, + 49 · 30 · 20 30 9 2101, can be reached:

Monday-Saturday from 10:00am to 7:00pm
Sundays and Holidays from 12:00pm to 6:00pm

Visitor service

The box offices in the visitor service are open again:

Monday-Saturday 12.00-6.00 pm
Sundays and public holidays 12.00-4.00 pm

Redirect

For this event, you will not receive tickets through our webshop. You will therefore be redirected to an external page of the organizer. If you have any not completed bookings on konzerthaus.de, they will be dissolved after 20 minutes.

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