Konzerthausorchester Berlin, Christoph Eschenbach
In order to prevent the spread of the coronavirus in Berlin and to protect your health, we are complying with the decision of the Berlin Senate Administration for Culture and Europe to cancel all events until 19 April 2020.
We very much regret this change in the programme and would like to thank you for your understanding!
In order to curb the spread of the corona virus, our visitor service in the Konzerthaus Café remains closed until further notice. Our service team is at your disposal.
For advance subscription sales you can reach us by phone on 030 · 20 30 9 2000.
For return and card requests please call 030 · 20 30 9 2101.
Please understand that due to current circumstances, it may take longer to process your enquiries by telephone or e-mail.
Therefore, we ask you to use our online form for ticket returns, which enables a smooth process of the refund. Your data will be processed locally in accordance with high security standards and temporarily stored.
For ticket purchasers from abroad, we offer a payback service by credit card or bank transfer.
Please send your refund request until May 15, 2020 and use our secure onlne form for ticket returns.
Ticket holders from Berlin and the surrounding area for the Konzerthaus Berlin’s own events can have their tickets cancelled and use the ticket price either as a customer credit or opt for a voucher.
Holders from Germany also have the option of using the payback service by credit card or bank transfer.
Please send us your refund request until May 15 and use the secure online form for ticket returns.
Many guest organisers are trying to offer alternative dates. In this case, the purchased tickets remain valid. Please check the calendar on our website.
If no alternate dates are offered, guest event ticket holders can return their tickets to the ticket office where they purchased them.
If you have any questions, please contact the respective organisers directly.
We are currently looking for a replacement date for the Chick Corea concert originally planned for 30.03.2020. The purchased tickets remain valid. We will inform you by e-mail and via our website about an alternate date as soon as possible.
Information on the new coronavirus SARS-CoV-2 as well as hygiene tips can be found on the website of the Robert Koch Institute.