Notes on the concert visit

• Ticket sales

  In order to be able to track all visitor contacts, you currently can only purchase tickets by providing your contact details. Those purchasing several tickets are obliged to leave contact details for all the ticket users.

  You will find the start of advance ticket sales for the respective concerts in the concert calendar.

  We are not allowed to offer an evening box office in the foyer. For last-minute enquiries, the box offices in the Visitor Service are additionally open one hour before the start of each event.

• Documents required

  You will need the following documents to access our concerts:

  • Your printed ticket
  • A printed, personalised, up-to-date negative SARS-CoV-2 antigen test certificate from a test centre certified by the Land Berlin...
  • ...or a vaccination certificate, e.g. an entry in your vaccination card proving that you have been fully vaccinated for 14 days.
  • If you have been infected with the virus in the last six months and your illness dates back at least 28 days, we will also accept an appropriate medical or official certificate.
  • Your valid passport
  • Bitte legen Sie möglichst keine digitalen Nachweise vor, um Wartezeiten beim Einlass zu verringern.

  Here you can find a list of test centres certified by the state of Berlin

• Concert access

  One request in advance: 
  Due to the necessary examination of your documents, there may be delays at the entrance. Please arrive early if possible.

  To ensure the tracking of a possible chain of infection, a QR code for the Luca App or the Corona Warn App will be provided at the entrances.

  We recommend that you install one of the two apps on your smartphone so that the time of your concert visit can be recorded contactlessly by simply scanning the QR code. This also helps to avoid waiting times.

  If you do not use either of the two apps, you can download our contact form in advance, fill it out and bring it with you printed out.

• Distance and hygiene rules

  Our house opens 1 hour before the start of each concert, there are additional entrances and exits, please follow our routing system and note the general obligation to wear an FFP2 mask without a valve or a medical mask.

  Face visors are not permitted. Visitors who do not comply with the regulations may be excluded from the concert. In this case, there is no right to a refund of the ticket price.

  You may remove the FFP2 mask for the duration of the concert.

  In order to ensure a smooth and speedy entry, our cloakrooms will remain closed until further notice. Please avoid bulky luggage or large bags. 

  Please also note that we are unable to provide catering before the concerts.

  The Konzerthaus Berlin has taken special hygiene measures, including disinfection dispensers at all entrances, frequently recurring cleaning of contact surfaces, etc.

  Please keep a distance of at least 1.5 metres between each other. Follow our guidance system and pay attention to distance markings.

  We ask visitors with chronic respiratory diseases who cannot wear an FFP2 mask to bear in mind that attending a concert in their case represents an increased risk of infection.

  If you have had contact with someone suffering from COVID-19 in the last 14 days or are suffering from an upper respiratory infection yourself, we ask you to stay at home out of consideration for our musicians and our audience.

  Download Hygiene Concept (PDF)

• Other notes

  All events take place without a break.

  Our lifts may be manned by a maximum of 2 people and a lift operator. We recommend that you arrive in good time. You will find waiting markings in front of the lifts to keep the distance.

  Information on the coronavirus SARS-CoV-2 as well as hygiene tips can be found on the website of the Robert Koch Institute.

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Concert Schedule

Ticket Hotline

Visitor service reopens