Digital accessibility statement

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Public entity / scope

As the operator of this website, the Konzerthaus Berlin strives to make the website and its mobile application accessible without barriers. The legal basis is the Disability Equality Act (BGG) and the Barrier-Free Information Technology Ordinance (BITV 2.0).
This declaration on digital accessibility applies to the web presence and mobile application of

When was the accessibility statement created or updated?

This declaration was revised 06.09.2023.

The digital accessibility review was conducted by the Überwachungsstelle für digitale Barrierefreiheit Berlin.

How accessible is the service?

The website is not fully barrier-free.

Which areas are not barrier-free?

Control elements and images partially have incorrect or insufficient alternative text

  • Actions: Meaningful and unique alternative text is entered for each image and control. Images with information must also not be hidden from the screen reader.
  • Schedule: For newly added photos, the alternative texts are entered immediately.
  • The website comprises over 1,400 pages. Therefore, alternative texts for older photos can only be revised gradually, with the aim of completing the full adaptation by the end of 2024.

Need for improvement in form elements

  • Actions: Form field labels are added or corrected.
  • When a form generates error messages, they should be understandable and provide instructions on how to correct the error. In the case of forms, a mechanism for checking, correcting or confirming the data entered is installed.
  • Schedule: Implementation by July 2024 is planned.

Error with the keyboard operability

  • Actions: All elements of the site should be accessible by keyboard, including submenu items, videos, or filter selections, so that screen reader users and people with motor impairments can fully navigate the site.
  • Timeline: Implementation by July 2024 is targeted.

Easy language and Sign language

  • The website is not completely available in easy language according to the rules of the Netzwerk Leichte Sprache. The most important information is provided in easy language.
  • Information in German Sign Language is missing.
  • Actions: The offer will be gradually expanded.
Contents in simple language

Feedback and contact

We would like to constantly improve our offer. Please feel free to let us know about problems and questions regarding digital accessibility:

Konzerthaus Berlin
Julia Bernreuther
10117 Berlin

Phone (+49) 30 20309 2131


We will endeavor to respond to your inquiries within a reasonable period of time (usually a maximum of six weeks).

If you do not receive an answer or are dissatisfied with the answer in whole or in part, you can contact the conciliation body for the Federal Equal Opportunity Act. The conciliation board will review your case and attempt to resolve it through a conciliation process.

You can reach the conciliation board at this address:

Conciliation Board for the Disability Equality Act at the Federal Government Commissioner for Matters relating to Persons with Disabilities.
Mauerstrasse 53
10117 Berlin

Telephone: 030 18 527-2805
Fax: 030 18 527-2901


You can submit an application to the conciliation board for the initiation of conciliation proceedings. The application can be made by filling out an online form, in writing by mail, by e-mail or by recording it at the office of the conciliation board.

Accessibility and inclusion at the Konzerthaus Berlin

Current information on accessibility on site is compiled under Service / Accessibility / Visitors with disabilities.

Easy language

Important information about the concert hall and your concert visit in simple language.

read more


For this event, you will not receive tickets through our webshop. You will therefore be redirected to an external page of the organizer. If you have any not completed bookings on, they will be dissolved after 20 minutes.