Digital accessibility statement

On this page

Public entity / scope

As the operator of this website, Konzerthaus Berlin endeavors to make the website and its mobile application accessible. The legal basis for this is the Berlin Barrier-free Information and Communication Technology Act (BIKTG Bln). The technical requirements for accessibility are set out in the current Barrier-free Information Technology Ordinance (BITV).
This declaration on digital accessibility applies to the web presence and mobile application of

When was the accessibility statement created or updated?

This declaration was created on 14.07.2022 and last revised on 10.03.2024.

How accessible is the service?

The website is not fully barrier-free.

Which areas are not barrier-free?

Control elements and images partially have incorrect or insufficient alternative text

  • Actions: Meaningful and unique alternative text is entered for each image and control. Images with information must also not be hidden from the screen reader.
  • Schedule: For newly added photos, the alternative texts are entered immediately.
  • The website comprises over 4,700 pages. Therefore, alternative texts for older photos can only be revised gradually, with the aim of completing the full adaptation by the end of 2025.

Need for improvement in form elements

  • Actions: Form field labels are added or corrected.
  • When a form generates error messages, they should be understandable and provide instructions on how to correct the error. In the case of forms, a mechanism for checking, correcting or confirming the data entered is installed.
  • Schedule: Implementation by July 2024 is planned.

Error with the keyboard operability

  • Actions: All elements of the site should be accessible by keyboard, including submenu items, videos, or filter selections, so that screen reader users and people with motor impairments can fully navigate the site.
  • Timeline: The aim is to implement this as part of the planned relaunch by the end of 2025.

The website has various contrast errors

These errors will be rectified in the course of the relaunch by around the end of 2025 through corresponding changes in design and programming.


These errors will be corrected in the course of the relaunch by around the end of 2025 through appropriate changes in design, programming and editing.

Easy language and Sign language

  • The website is not completely available in easy language according to the rules of the Netzwerk Leichte Sprache. The most important information is provided in easy language.
  • Information in German Sign Language is missing.
  • Actions: The offer will be gradually expanded.
Contents in simple language

Feedback and contact

We would like to constantly improve our offer. Please feel free to let us know about problems and questions regarding digital accessibility:

Konzerthaus Berlin
Julia Bernreuther
10117 Berlin

Phone (+49) 30 20309 2131

Contact the State Commissioner for Digital Accessibility

The following information is always provided in the digital accessibility statement: If your contact with the public body was unsuccessful, you have not received a response within 4 weeks, or the response was inadequate, you can contact the State Commissioner for Digital Accessibility and seek enforcement proceedings. Please always contact the public body concerned first!

Accessibility and inclusion at the Konzerthaus Berlin

Current information on accessibility on site is compiled under Service / Accessibility / Visitors with disabilities.

Easy language

Important information about the concert hall and your concert visit in simple language.

read more


For this event, you will not receive tickets through our webshop. You will therefore be redirected to an external page of the organizer. If you have any not completed bookings on, they will be dissolved after 20 minutes.