Digital accessibility statement

As the operator of this website, the Konzerthaus Berlin strives to make this website accessible without barriers. The legal basis is the Disability Equality Act (BGG) and the Barrier-Free Information Technology Ordinance (BITV 2.0).
This declaration on digital accessibility applies to the website www.konzerthaus.de.

How accessible is the service?

The website is not yet comprehensively barrier-free. It is being tested by external test groups as part of the ongoing process and will be continuously adapted on this basis.

In some cases, captions for images and buttons are missing. Some publications in pdf format are not barrier-free. The texts on the website are so far only partially written in plain language.

Contents in simple language

Feedback and contact

We would like to constantly improve our offer. Please feel free to let us know about problems and questions regarding digital accessibility:

Konzerthaus Berlin
Accessibility
Julia Bernreuther
Gendarmenmarkt
10117 Berlin

Phone (+49) 30 203090
E-mail: kontakt@konzerthaus.de

Mediation

We will endeavor to respond to your inquiries within a reasonable period of time (usually a maximum of six weeks).

If you do not receive an answer or are dissatisfied with the answer in whole or in part, you can contact the conciliation body for the Federal Equal Opportunity Act. The conciliation board will review your case and attempt to resolve it through a conciliation process.

You can reach the conciliation board at this address:

Conciliation Board for the Disability Equality Act at the Federal Government Commissioner for Matters relating to Persons with Disabilities.
Mauerstrasse 53
10117 Berlin

Telephone: 030 18 527-2805
Fax: 030 18 527-2901

E-mail: info@schlichtungsstelle-bgg.de
Internet: www.schlichtungsstelle-bgg.de

You can submit an application to the conciliation board for the initiation of conciliation proceedings. The application can be made by filling out an online form, in writing by mail, by e-mail or by recording it at the office of the conciliation board.

Accessibility and inclusion at the Konzerthaus Berlin

Current information on accessibility on site is compiled under Service / Accessibility / Visitors with disabilities.

Creation date

This declaration was updated on 16.08.2022.

Leichte Sprache

Important information about the concert hall and your concert visit in simple language.

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Redirect

For this event, you will not receive tickets through our webshop. You will therefore be redirected to an external page of the organizer. If you have any not completed bookings on konzerthaus.de, they will be dissolved after 20 minutes.

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